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We have used you for a number of different training courses now, and we have generally had very favourable evaluations from those who have attended. Content has met expectations, subject matter covered has been in accordance with course content, and those attending have felt that they have benefited from attending. As far as your own actual delivery is concerned, people have generally felt that you have "hit the right note" in terms of understanding our culture and tailoring the courses appropriately, and have used a good blend of humour and seriousness in your delivery. - HR Manager, Media/Publishing sector

Public course user
Both of the 2 staff that I have sent to your courses speak volumes of the course content and also your manner in the delivery. Both staff have returned to the workforce demonstrating increased knowledge and awareness, especially of the legal obligations. Skills learnt in the course are being demonstrated and implemented with a new level of confidence and enthusiasm. Plant Manager, FMCG

Government, In-house
Steve - I have found the course/workshop you delivered to a group of (specialist staff) was of a very high quality. You managed to adapt it to “our way” of thinking and our workplace environment. The course content was delivered in a very simple manner whilst maintaining professional standards. There was the added service of “follow up” to make sure we completed the required work. Thank you! Training Manager, Public Service

Our company engaged Steve to facilitate our change preparation programme for our Shared Services personnel. This programme is scheduled to continue throughout this year(2003) and is designed to prepare our staff to accept change that will inevitably occur as our business evolves. To date the management team have found Steve to be very adept at determining appropriate programme material and professional in its delivery to our staff. HR Manager, Health Sector

In-house, Australia
I'd be happy to recommend Staff Training Associates as a high quality and effective training provider. My association with STA has been over several years in different companies both in NZ & Australia. I've found STA's key strengths in the following areas:

  • Tailoring development initiatives to meet individual and business needs
  • High level of participant engagement during programs.
  • Facilitation skills using effective adult learning principles along with Accelerated learning principles.

STA have provided training for a range of employees from graduates to senior managers and we will continue to work with them because they deliver the results we expect and add value to our business. Learning & Development Manager, Food Sector.

In House
This is to record my satisfaction with STA's courses. Steve Punter, the presenter, is an excellent presenter with extensive knowledge of his subject matter. Steve has presented several different courses for me over the years and all have been excellent. The courses are always very professional and the accompanying handouts/course manuals are very useful. In house course evaluations have been excellent. HR Manager, Crown Research Institute

In House
Kia ora ! As a customer I can advise that Stephen Punter has presented on two occasions to a (specialist/ Government) leaders forum in the Bay of Islands. These comments apply to his presentation:

  • The agreed areas of focus were targeted
  • The level of discussion and presentation was relevant to the audience
  • The agreed outcomes were achieved
  • nformal feedback from all staff was positive
  • (participants) have actively put some of the key points into practice
  • We would definitely get him back again

The level of Professionalism and Customer Focus by STA has been very good. Senior Management member, Government.

In House
I am pleased to say that Steve Punter of Staff Training Associates has been, and is continuing to be of great assistance in the training of myself and also our Team Leaders here at (client) Ltd. He presents his courses in an easily understandable manner and is able to put over new concepts and ideas very effectively. Steve relates well to his course participants while maintaining a thoroughly professional approach; I would recommend his courses to anyone wishing to further their knowledge of people management. General Manager, Manufacturing

In house
Participant feedback and my interaction with Steve Punter of STA in regards to the presentation/delivery of the recent Train the Trainer Course was complimentary to say the least, our employees felt that the course was delivered in a professional yet hugely enjoyable manner. In addition the changes which were made to shorten/adapt the course were both beneficial and more relevant to both the Company and its participants.
HR/ Admin Manager, Sciences sector

In house
We have contracted STA in the past to deliver training in basic Human Resource Management subjects to managers and supervisors in the Hotel. STA has always delivered well targeted courses that specifically address the needs of the Hotel and the staff involved. Our own internal appraisals of the training indicate that Steve is a facilitator with a good feel for the humour and interests of the group. All staff attending training delivered by STA have exhibited increased understanding, ability and awareness in line with the expected outcomes of the training.
HR Manager, international hotel group

In house
(We) were looking around for a person who could conduct Supervisor development training to a group of personnel who were sceptical of the need for such training. We were looking for a trainer that had suitable material to train and could relate to the personnel being trained. I found Steve to be very knowledgeable of current regulations as well as being aware of the proposed changes. This was very useful to us and gained creditability from the trainees (or course participants). The material that STA provided was of a good standard with a combination of: theory, case studies, and practical material. I noticed that Steve could adapt his presentation style according to the recipient, to ensure that the message or information transfer was as effective as possible. Every so often some of the people on the course will recall certain training aspects to add weight to their argument. I found Steve to be helpful, professional and where possible he could modify material to the client requirements. When we conduct further training we will contact STA to see what is available, and he will be high on our list of preferred training providers. Operations Manager, Marine Industry

In house
STA has provided a team building programme over the last 12 months to a group of people with widely varying qualifications, professions and experience. The course content was always relevant and supported by an excellent manual. The presenter was very professional in terms of his technical delivery, and also in handling some sensitive organisational issues which came out during discussion. STA certainly delivered a quality course and maintained professional standards in its delivery. HR Manager, Health Sector

In house
STA courses are consistently patronised by our members and the feedback from participants places them in the upper quartile of courses delivered by (our) Training Centre, in respect of quality of delivery, content relevance and value-for-money. We have no hesitation in endorsing the content, delivery and quality of facilitation associated with these offerings. Steve Punter is a rare example of a person who practices his own messages. His contacts with our members, as with our staff, reflect appropriate professionalism and demonstrate his understanding and practice of the art of customer service delivery. Training Centre Manager, JV (PTE) Provider

In house
We ran an extensive series of workshops delivered by Steve Punter ranged at an audience from senior lab staff in the junior supervisory levels to our managers. Steve listened to what our needs were and customised his normal offering so that it was relevant for our people. He took the time to understand our work environment. On the one occasion where a workshop was not particularly successful, he contacted me before I had had a chance to contact him to discuss the feedback and what he needed to do differently before we re-ran this particular session. I call that professionalism. HR Manager, Health Sector